Your Wayfinder journey begins with a complimentary one hour phone or video consultation with Dr. Ann Miller. She will work together with you to find if your practice is a fit for the journey and if you're willing to commit to it.
SCHEDULE CONSULTATION
Together with Dr. Miller, you'll develop a Navigation Plan for your practice during a one hour meeting and she will present your personalized plan for coaching.
STEP 5 - NAVIGATION PLAN
Dr. Miller will begin your journey with a comprehensive examination of all parts of your dental office and you as an individual. Working together, we will discover goals, wants, needs, and current situations prior to embarking on the 5-step Wayfinder Experience process.
A one hour video call will involve initial data collection, including a review of personal homework questions given prior to the meeting and discovery on a personal level.
STEP 1 - PERSONAL DISCOVERY
Another one hour video call will feature a review of office homework questions given prior to the meeting and discovery on a dental office level.
STEP 2 - OFFICE & FINANCIAL DISCOVERY
An appointment with a leading expert will include a test taken ahead of the appointment and a 30 minute discussion of results.
STEP 3 - BEHAVIORAL ANALYSIS
Dr. Miller will travel to your practice and conduct an on-site analysis of your office environment featuring 6 hours of practice observation and conversation with team members.
STEP 4 - SITE VISIT
After developing your personalized Navigation Plan, we'll begin the journey that you discovered with Dr. Miller. A minimum of 10 hours per month will be dedicated to your practice as you navigate the Wayfinder Coaching process.
Dr. Miller will hold a monthly all-hands call with you and your team, addressing topics such as team building, developing & reviewing systems, and addressing any issues or questions.
Your coach will be available throughout the process via text or phone call as needed.
MONTHLY TWO HOUR ALL-HANDS CALL
Dr. Miller will cover various topics during weekly calls such as office financials, systems within the practice, day-to-day issues, marketing, goals, team building, and case acceptance.
We will work together to continue implementing your Navigation Plan by reviewing it, addressing actions, and making adjustments as the journey moves forward.
WEEKLY ONE HOUR VIDEO CALLS
The Wayfinder journey is never completed because at all times we will need to change course. Once the systems are in place and the practice is sailing, check-ins are necessary to ensure the practice is still on course and to assess if navigational changes may be needed.
FOUR QUARTERLY VIDEO CALLS
Dr. Miller will host calls quarterly throughout the year with you to do a comprehensive check-in with the systems, financials, and teams. Additionally, we will address any issues or concerns you may have.
In addition to quarterly check-ins, emergency assistance will be available to you via text or phone call throughout the year.
WAYFINDER EXPERIENCE
WAYFINDER COACHING
WAYFINDER MAINTENANCE
I ACCEPT A LIMITED NUMBER OF CLIENTS PER YEAR - DON'T GET LEFT ASHORE.
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